Packages are generally dispatched within 1~7 days after receipt of payment and are shipped via Express/Post Service/Other Shipping Service with tracking and drop-off without signature.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
To USA cusotmers: If you want to have your package soon we suggest you DO NOT choose Postal Serivce (USPS) when you place the order as the postal service is really slow sometimes.
If you chose DHL-exp, Postal Service or EMS, we can provide a tracking number immediately after shipment.
If you chose Economic Express, we can provide the tracking number 2-3 days after shipment due to the customs clearace at shipping agent's distribution ceter. Please understand this.
All items returned to us should be in the same brand new sealed condition as they were when they arrived with you. Any returnable items which may seem faulty and are within warranty can be sent back to us for repair/replacement. It is the customer's responsibility to pack the items well so they arrive back with us safely.