Welcome to the Refund policy page for BIGWASP Tattoo Machines and supplies. We take the purchasing experience of our customers very seriously and our refund policy is designed to ensure that you feel comfortable and safe during the purchase process.
If you are not satisfied with your purchase, you can apply for a refund within 30 days of receiving the item. In order to apply for a refund, please contact us through our customer service email or phone number, our customer service representative will provide you with detailed refund application guidance.
In order to ensure the validity of refund and the rights and interests of customers, we will strictly follow the following standards for refund processing:
Goods returned must be in original packaging condition, unused or damaged.
Returned goods must include original labels, instructions, and all accessories.
Returned items must be sold by BIGWASP Tattoo Machine and tattoo supplies.
All refunds will be processed according to the actual amount paid for the goods, excluding shipping and taxes.
Once you have submitted your request for a refund, we will process your request as soon as possible. After the refund application is approved, we will refund the amount to your original payment method.
We will be in communication with you during the processing of your refund request to ensure that your refund request can be processed and resolved in a timely manner.
Before returning a returned item, we recommend that you speak with our customer service representative to confirm the status of the returned item and how it will be handled. If you return the product without communicating with us, we have the right to refuse your refund request.
Our refund policy is subject to change due to regulatory, regulatory or market conditions. If there is a change to our refund policy, we will update and announce it on our website.
Thank you for your choice of BIGWASP Tattoo machine and tattoo supplies, we will continue to strive to provide you with the best quality products and services.