We recommend that you use paypal to complete your order. If you use a credit card, you can use a paypal account. When paying, make sure the information you provide is accurate and consistent with your credit card or PayPal account information.
Please note that our prices do not include any international duties or other related charges. These fees are collected by the government or the customs department of the destination country and we are not responsible for them.
If your order is cancelled or returned for any reason, we will refund your credit card or PayPal account. Please note that refund times may vary depending on bank processing times.
We offer three shipping options for our customers:
1. DHL: Delivery time is 3-7 working days.
2. Standard Freight: Delivery time is 7-15 working days.
3. Free Shipping: Delivery time is the same as Standard Freight.
If your order total reaches $400 (in the US) or $500 (in other countries), you will qualify for free shipping.
We strive to ensure that your order is processed and shipped as quickly as possible. Please note that delivery times may vary due to customs processing and other factors that are beyond our control.
（Please note that some products and countries may not support Standard Freight. If you do not see the option for Standard Freight during checkout, it means that your country is not supported or the product is not eligible for this shipping method. We apologize for any inconvenience this may cause.）
Please note that we are not responsible for any shipping costs. You will need to pay for shipping and any associated import taxes and other charges. Shipping charges are automatically added to the total of your order at settlement.
If your order cannot be delivered for any reason, we will return your order and refund it to your credit card or PayPal account. In this case, Mustang will not bear any transportation costs.
If you receive the product quality problem, please contact us as soon as possible. We will provide you with the best solution. If you need to return or replace the goods, please keep the original packaging and related accessories. We will handle returns and exchanges for you on a case-by-case basis.
Our website provides real-time shipping tracking services. After receiving your shipping confirmation email, you can check your order status and logistics information on our website. If you have any questions or need more help, please feel free to contact us.
In short, we will do our best to ensure that your order is delivered safely and promptly, and to provide you with the best products and services. Thank you for your support and trust in BRONC